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Useful Info Dubrovnik

Croatia 101: Useful & Practical Information

Banks/ATM

Dubrovnik:
All major domestic croatian banks have Dubrovnik branches. They’re located near the main bus station / port of Gruž. ATM machines can be found pretty much everywhere you go.

Licensed currency exchange offices are available near all major transportation points & city locations (main bus station, airport, port of Gruž, Old Town…).

Korčula:
ATM machines can be found pretty much everywhere on the island in the larger towns. Only two major Croatian banks have Korčula branches: OTP Bank and PBZ (Korčula town, Blato, Vela Luka).

Konavle (Cavtat):
OTP Bank and PBZ have Cavtat branches (both located in the center of town near the local bus station and the promenade). Several ATM machines also located in the center of town.

Currency

The official currency used in Croatia is the Kuna. One Kuna is divided into 100 Lipas.

1 EUR (€) = 7,4 kuna
1 USD ($) = 6,5 kuna
1 GBP (£) = 8,5 kuna

If you need to exchange your money visit a bank, post office, or an exchange office. Most hotels and tourist agencies also offer currency exchange services, but be warned, they can charge a very high commission.

While Croatia is a part of the European Union, the Euro is not an officially accepted currency in Croatia and no local businesses are required to accept them as a way of payment.

Most local businesses accept all major credit cards (Visa, MasterCard, American Express…).

Tips

While most issued bills/invoices include a service charge and VAT, if you’re happy with the service provided you’re encouraged to leave a tip. There are no official and unofficial tip policies – however a 10% tip is recommended.  In cafes, bars and shops – round the total up to the nearest kuna when paying.

Smoking

Under current Croatian law – smoking is strictly prohibited in all public areas, administrative buildings and public transport. To avoid getting into trouble, we suggest to ask prior to lighting up in restaurants, pizzerias, cafes, bars and nightclubs as the smoking ban varies.

Language

The official language is Croatian. Croatia has been a very popular tourist destination for a quite some time – so you will find that local people are very fluent in English. Basic understanding of Italian, German and French is also pretty common around the coastal parts of Croatia. If you want to learn the most useful phrases in Croatian for tourists we have compiled a useful phrasebook.

Electrical Voltage

The electrical network in Croatia has the voltage of 220V. You will need a voltage converter in order to use US devices and appliances.

Climate

Croatia is geographically located in the Mediterranean – so hot and humid summers can be expected (with over 2.600 hours of sunshine per year) and mild and wet winters.

The average yearly air temperature is 17°C (66°F) and during summer the average temperature varies around 25°C (77°F). In July & August temperature over 30°C (86°F) is to be expected.

The average summer sea temperature varies between 20°C (68
°F) and 25°C (77.2°F).

Internet/Wi-Fi

Staying online while in Croatia is quite an easy task. There are many free public hotspots and almost all cafes, restaurants, pizzerias, bars, hotels and private accommodation have free Wi-Fi access for their guests.

Usually the Wi-Fi access code can be found on the invoice/bill – otherwise we suggest asking the staff/manager/owner for the access code.

In Dubrovnik the local public buses are equipped with free Wi-Fi.

SIM Cards

All three major Croatian telecoms (Hrvatski Telekom, A1 and Tele2) have stores in Dubrovnik where one can purchase prepaid SIM cards with plans that include talk, text and data.

Locations and information:

Hrvatski Telekom – Address: Vukovarska ulica 36

A1 – Address: Vukovarska ulica 7

Tele2 – Address: Ante Starčevića 45

*working hours 8:00h – 20:00h (8AM – 8PM)

**all three stores located outside the Old Town

Drinking water

Tap water is safe to drink in Croatia, but note that some bars and restaurants will serve you bottled water by default (usually domestic brands) unless you asked specifically for tap water.

Official holiday/Non working days

1 January – New Year
6 January – Epiphany
31 March – Easter Day
1 April – Easter Monday
1 May – Labour Day
30 May- Corpus Christi
22 June – Anti-Fascist Fight Day
25 June – Croatian Statehood Day
5 August – Victory and National Gratitude Day and Croatian Defenders Day
15 August – Feast of the Assumption
8 October – Independence day
1 November – All Saints Day
25 December – Christmas
26 December – St Stephens Day

Working Hours

All the year round, the majority of the shops are opened until 20:00h (8PM), and during the summer months the working hours are longer with closing times of around 21:00h (9PM) and 22:00h (10PM). In the tourist centers it’s not uncommon to find shops that are working till the late night hours.

Most restaurants are working until midnight and bars until 01:00h (1AM).

Disabled Access

Dubrovnik:

Disabled persons have access to all major public and governmental institutions. To book the transporter for the stairs at the city museums, churches and other institutions please call + 385 99 915 2834. The transporter size matches the size of the majority of standard wheelchairs, which can also be rented upon request. The transporter service is free of charge.

Eastern (Pile Gate) & Western (Ploče Gate) entrances to the Old Town are wheelchair friendly.

If you’re planning your stay in a private accommodation (apartments, villas, rooms…) in Dubrovnik – prior to booking check if the accommodation is suitable for your needs.

Public Phones

Public phone booths are rare but can still be found near post offices and major transportation points. Public phone booths accept only phone cards, which can be purchased in post offices and newsstands.